Pay now You see the following error message when you try to use your Xbox subscription: Your credit card has been declined several times by our billing service This means that Related topics Add, update, and remove payment options Update or remove expired credit cards Contact Support About Brad Landers Seek first to understand, then to be understood How to: Successfully resolve Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. I suspect I was able to get a resolution quickly because I supplied the dates of my previous support incident. this contact form
He attempted to add the points to my account three or four times while I read him the code from the card (ugh that was painful). Chat with an Ambassador Provide feedback for this topic Yes No 255 characters remain. Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. anyways are you sure that there isnt a problem with your credit card.?
We won't give up and neither should you. Rating is available when the video has been rented. If so and you had no issues, it is probably an MS problem and I suggest calling them. See details > 1 Xbox Support Xbox on Windows 10 My account and billing Xbox Live Health and safety Downloadable content Common issues Apps Xbox Live credit card error codes Problem
This topic is locked from further discussion. aLeXiToMaKi oO 21,458 views 3:55 Cancel Xbox 360/One Live Recurring Membership - Duration: 2:37. To change the billing address for your Xbox Live or Zune account, please see Change your Xbox Live account information. Pbr9012 Xbox One We won't give up and neither should you.
For more information about payment methods supported by Marketplace, see the Understanding international payment methods and billing activity article in the Microsoft Knowledge Base. Sign in 50,409 views 222 Like this video? If the problem still occurs after you’ve waited 48 hours, try the next solution. Note If you don't know your Microsoft account email address or password, use the Lost Account Solution or the Lost Password Solution.
Loading... Xbox One Debit Card Won't Work The Xbox Live or Zune account or the payment option is being used from an incorrect location. Try again later. Did you fill out everything correctly?
If you have a previously unpaid balance for a previous subscription on the payment option you are trying to use, please provide a different credit card for the purchase. You’ll still need to cancel your current subscription to avoid any renewal fees. Xbox One Use A Different Way To Pay If your credit card is an approved form of payment, try the next solution. Xbox One Try A Different Payment Option Asian Geek Squad 23,186 views 2:37 HOW TO GET FREE XBOX LIVE JULY 2016 | UNLIMITED XBOX LIVE GOLD GLITCH - Duration: 3:38.
The credit card company is intentionally preventing the card from being used. weblink Hector's diagnosis was that the store had not properly activated the card and that I should go back to Best Buy. Then XBOXLIVE is giving you a status error and you can't buy MS Points anymore. If 1 thing is wrong, they will reject it--including any portion of your address. Use A Different Way To Pay Xbox One Fix
Get help from the community Ambassador chat Chat one on one with a fellow Xbox User who wants to help. To protect your privacy, please do not include contact information in your feedback. There's an outstanding balance on your account. http://thatcom.net/xbox-one/xbox-live-paypal-error.html If you keep experiencing the problem, contact Xbox Support.
You might want to: Start again from the homepage. Xbox Live Wont Accept My Credit Card UpPresents 205,364 views 5:11 Xbox Live 3 Months Gold Membership - Setup - Duration: 4:25. The Universal Gamer 46,529 views 10:04 How to get 1 month xbox live gold for free (2016) - Duration: 4:35.
Yes No Thank you for your feedback Thanks for your feedback! Peter B 153,616 views 4:21 How to get FREE Xbox Live on any Xbox 360 Console working 100% on January 2015 - Duration: 6:49. MrMario2011 55,038 views 10:01 HOW TO ADD PAYPAL TO XBOX ACCOUNT: ALL CONSOLES - Duration: 3:00. Pbr9042 Xbox One GamezzCrewAdrian 307,720 views 3:20 Help!Xbox Live payment option problem - Duration: 1:03.
Pre-paid cards, debit cards and gift cards (even those with a Visa or MasterCard logo) do not qualify as international cards and are currently not accepted by Windows Phone Marketplace. Chat with an Ambassador Support Resources Error & Status Code Search Repair and service center Manuals and warranty info Post on the Community Support Forums Contact Us Contact Us Would you If I were you, I would check one last time that you have entered everything correctly: Address, card number, CED, expiration, etc. http://thatcom.net/xbox-one/xbox-live-purchase-error.html To change the billing address for your Xbox Live or Zune account, please see Change your Xbox Live account information.
i just want to add my card more out of convenience than anything so that i don't have to go to the store anymore, but it doesn't look like it'll be Sign in Share More Report Need to report the video? I had already updated my info, so I gave him the green light to unlock. Show more Language: English Content location: United States Restricted Mode: Off History Help Loading...
To do this, see one of the following pages: Change how you pay for an Xbox subscription Manage your subscription on Xbox 360 Make sure that you also update your billing MadVybzMember Since: July 15, 2009Posts: 2797MadVybzFollowForum Posts: 2797Followed by: 0Reviews: 10 Stacks: 0Forum Karma: 0#5 Posted by MadVybz (2797 posts) - 7 years, 2 months agoYou said it was a new I was wondering, does this have anything to do with my gamertag being recovered from the old, last gen xbox? It's almost as if Microsoft purposefully avoids keeping information related to this code out in the open.
Solution 6: Check the card number, expiry date, card security code and name for the card Retype the credit card number without any spaces, commas or other non-numeric characters. I tried to purchase the Back to Karkand map, only be be met with an error and status code: Can't retrieve information from Xbox LIVE. Before purchasing a Microsoft gift card, make sure that the prepaid option is available for the item you want to purchase. The page you are looking for may have a new location, or is no longer available.
IID3ATH5IIMember Since: May 4, 2011Posts: 25IID3ATH5IIFollowForum Posts: 25Followed by: 0Reviews: 0 Stacks: 0Forum Karma: 0#14 Posted by IID3ATH5II (25 posts) - 5 years, 6 months ago sorry, but your wrong, china Find the Xbox subscription for which you want to change the payment option in the list, and then select Change how you pay. If your Xbox Live or Zune account address matches the billing address used by your credit card company, try the next solution. Select Pay now, and then follow the instructions to pay the balance due.
Has it been activated, lol? Credit Card cannot be authorized? Sign in to report inappropriate content. Solution 1: Confirm that your credit or debit card is working Your purchase might have failed for the following reasons: The credit or debit card hasn't been activated.
Status Code: 80190864. Battlefield 3 to be specific. The payment option you provided may have a violation for non-payment that’s preventing it from being used for new purchases. You’ll need to settle the past due balance using the steps above before redeeming your prepaid code.