Note: Guidelines related to dialog boxes, confirmations, error messages standard icons, notifications, and layout are presented in separate articles. If you pay close attention to error messages, you might have a hard time believing that some of them are too helpful. Users shouldn't be blamed or made to feel stupid. For example, "Specify ID when Detect is set to No." should be changed to "Specify the ID parameter if the Detect option is set to No." State the problem in plain http://thatcom.net/error-message/writing-effective-error-messages.html
Use the present tense to describe the conditions that caused the problem. The typical Windows program has warnings seemingly everywhere, warning about things that have little significance. This state is likely unintended and the user may not realize input is affected. For modal dialog boxes: Use task dialogs whenever appropriate to achieve a consistent look and layout. Figure 8.
Do not use slang or abbreviations. Case 999 Resume Exit_SomeName ' Use this to give up on the proc. Documentation When referring to warnings: If the warning asks a question, refer to a warning by its question; otherwise, use the main instruction. Other message types include confirmations, warnings, and notifications.
Instead, leave it so that the user can see and correct the problem without starting over. How can I prove its value? ErrDescription Text Size=255. Guidelines For Designing Effective Error Messages If those answers do not fully address your question, please ask a new question. 1 @AndroidHustle Close, but this question is more specific - and should stay open imho –Benny
Indicate when the product will be in stock. For example, "Site Server LDAP Service directory server" should be changed to "Directory server for the LDAP Service of the Site Server". A solution. Minor errors may be displayed in a status bar, a small portion of an application's window that can display brief messages to the user.
Users find security measures intrusive and will gladly work around them as necessary. Error Message Examples Text Consider this error message: Incorrect: Chances are, the problem really is unknown because the program's error handling support is lacking. Users often become more focused on getting rid of the warning than addressing the problem. Vague statements are rarely motivating, and they totally undermine the value in asking the security question in the first place.
What is the choice recommended by the program? Please do not remove this message until conditions to do so are met. (October 2016) (Learn how and when to remove this template message) Abort, Retry, Fail? - A notoriously confusing Error Messages Examples Correct: In this example, the error message would be confusing if the object name weren't in quotation marks. Error Messages Best Practices Good error messages aren't just a UI problem, they are a software design problem.
Use consistent grammar, terminology, and abbreviations. http://thatcom.net/error-message/web-page-error-messages.html Avoid phrasing that will seem silly to the user, such as “unexpected error.” Avoid using placeholder variables in the middle of a message. Figure 2. For other types of warnings, does the user need to act now or in the immediate future? A Error Message
To make the alert really useful, provide a suggestion about what the user can do about the current situation. Instead, omit the supplemental instruction if there is not more to add. Any supplemental information that the user might need should be available on demand, such as through hyperlinks or as a Details, More Information, or Help button. http://thatcom.net/error-message/writing-good-error-messages.html Correct: In this example, the footnote has the warning icon.
Explain what caused the problem. List Of Error Messages Instead of raising an error message the system design should have avoided the conditions that caused the error. While various graphical user interfaces have different conventions for displaying error messages, several Carry out acceptance tests.
Do students wear muggle clothing while not in classes at Hogwarts (like they do in the films)? Incorrect: Correct: In the incorrect example, the terms "catastrophic" and "failure" are unnecessary. External links A more useful 404 (A List Apart) Avoid being embarrassed by your error messages (UX Matters) Oops! Error Message Text Prank Wrapfigure next to Center environment Are 14 and 21 the only "interesting" numbers?
A well-written error message provides the following information to the user: What happened and why? The program removal was successful from the user's point of view. Much of this information applies to log file entries as well. navigate here Well-written, helpful error messages are crucial to a quality user experience.
When designing security messages, be sure to supply enough information so that users can respond intelligently, but make sure you aren't revealing any secret information in the message. Email check failed, please try again Sorry, your blog cannot share posts by email. Write a separate error message for each known cause of the error. Otherwise, put the text in quotation marks only if required to prevent confusion.
Incorrect: Correct: In the incorrect example, users will be confused if the cable is clearly plugged in. The problem: The error message itself is the problem. Otherwise, put the text in quotation marks only if required to prevent confusion. Consider Not Asking the Question In his book Secrets and Lies, Bruce Schneier argues that it is futile to expect users to intelligently answer security questions.
Supplemental instruction: Explain any non-obvious reasons why the user might not want to proceed. In fact, it isn't even clear what the user is being asked to do. Design concepts Avoid overwarning We overwarn in Microsoft Windows programs. And assuming it is catastrophic, why is OK the response?
You can use combinations of these buttons.